FREQUENTLY ASKED QUESTIONS
WHAT IS THE HISTORY OF AMS?
AMS Construction Parts has been in business since 2010.
We have an A+ rating on BBB. We are also members of IDA as well as other industry organizations. All Make Shop is our ecommerce platform to serve customers who prefer a “buy now” option.
WHERE IS AMS LOCATED?
Our offices and warehouses are located at 2710 S. Main St. Middletown, OH 45044.
We also have satellite warehouses and strategic partners across the USA.
HOW MANY EMPLOYEES DOES AMS HAVE?
AMS is a family-owned business.
We currently have approx. 60 employees and are continuing to grow every month!
WHAT IS THE MAIN FOCUS OF AMS?
The Main Focus of AMS Construction Parts is to provide the best customer experience possible by delivering the marketplace of heavy equipment parts and solutions to move our customers forward.
WHAT IS THE WARRANTY ON YOUR PARTS?
Warranties vary based on the manufacturer and condition of the part.
Please review our full warranty page here.
HOW WILL MY ORDER BE SHIPPED?
We ship via LTL and Ground Freight. We pass down substantial shipping discounts due to the high volume of parts we ship daily.
Most orders are shipped within 2 days, but many are also shipped the same day!
CAN I TRACK MY ORDER ONCE IT’S BEEN PLACED?
You will be provided a tracking number with your order receipt email.